In case there is an order cancellation, please do so before it is shipped. Once the product is shipped, it cannot be cancelled using our website.
Return Policy
Returns and exchanges are applicable only to select products. Detailed return eligibility and conditions are provided on the respective product pages. For most products, the standard return window is 3 days.
The return policy for any product is subject to change without prior notice.
If we do not have a pickup service available at your location, you will have to self-ship the product to our office address.
Return/Exchange charges may apply on a case-to-case basis.
Note for Return
The items should be unused and unwashed for hygiene reasons.
The product should have the original packaging and tags in place. Items without the original tags will not be accepted.
Customized products cannot be returned or exchanged.
Return/Exchange requests that are not raised within the return period (refer to the product page) will not be accepted.
Choosing a selection results in a full page refresh.
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Terms & Conditions
Kayrah operates this website. The terms "we," "us," and "our" refer to Kayrah. The information, tools, and services available on this website are provided for users.
By browsing this website, you agree to the website's terms, conditions, notices, and policies. By visiting or purchasing from this website, you are bound by these Terms & Conditions.
These terms apply to all users, including vendors, browsers, merchants, content contributors, and customers.
Please read these Terms & Conditions carefully before using our website. If you do not agree to these terms, you must not access the website or use our services.
We reserve the right to update, change, or replace any part of these Terms & Conditions by posting updates on this website. It is your responsibility to review this page periodically. Continued use of the website after changes are posted constitutes acceptance of those changes.
Our online store is hosted on Nushop.store.
Section 1 – Online Store Terms
You must be of legal age (18 years or above) to use this website or make purchases.
By agreeing to these Terms, you confirm that any dependents using this website under your supervision are authorized by you.
Our products must not be used for any illegal or unauthorized purpose.
You must not violate any laws applicable in your jurisdiction while using our services.
You must not transmit any viruses, worms, malware, or harmful code.
Violation of any of these Terms may result in immediate termination of your access to our services.
Section 2 – General Conditions
Without prior permission, you may not duplicate, copy, sell, resell, or exploit any part of this website or its content.
We reserve the right to refuse service to anyone, at any time, for any reason.
Section 3 – Accuracy, Completeness & Timeliness of Information
We strive to keep all information accurate and up to date.
However, if any information on the website is inaccurate, incomplete, or outdated, Kayrah shall not be held responsible.
Customers are advised to verify important information before making purchasing decisions.
Section 4 – Modifications to the Service & Prices
Prices of products and services may change without prior notice.
We reserve the right to modify, suspend, or discontinue any product or service at any time.
Kayrah shall not be liable to customers or third parties for any changes in pricing or service availability.
Section 5 – Products & Services
Some products may be available only in limited quantities, subject to stock availability.
Product images and colours displayed on the website may vary slightly due to screen settings and photography.
Returns and exchanges are governed by our Return & Exchange Policy.
We do not guarantee that every product, service, or piece of information will meet every customer's expectations.
